Notice of Non-Discrimination

The Yell County Special Services Center, Inc. complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, the Yell County Special Services Center, Inc does not discriminate on the basis of race, sex, color, age, national origin, religion, or disability in the admission, access to and treatment in the Yell County Special Services Center, Inc.’s programs and activities, as well as the Yell County Special Services Center, Inc.’s hiring or employment practices.

Complaints of alleged discrimination and inquiries regarding the Yell County Special Services Center, Inc.’s nondiscrimination policies may be directed to Breanna Burfield(Title VI/Section 504/ADA Coordinator), P.O. Box 177, Ola, AR 72853, 479-489-5624, (Voice/TTY 711), or the following email address: bburfield@ycssc.org.

Complaints of alleged discrimination and inquiries regarding Yell County Special Services Center, Inc.’s nondiscrimination policies may also be directed to Civil Rights Officer Joanna P. McFadden (ADA/504/Title VI Coordinator), P. O. Box 2261, Little Rock, AR  72203, (501) 569-2298, (Voice/TTY 711), or the following email address: joanna.mcfadden@ardot.gov

Free language assistance may be available upon request.

This notice is available from the ADA/504/Title VI Coordinator in large print, on audiotape, and in Braille.

Title VI Complaint Procedures

GENERAL

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs receiving federal financial assistance.

The Yell County Special Services Center, Inc. has adopted a complaint procedure providing for prompt and equitable solution of complaints alleging any action prohibited by the U.S. Department of Justice regulations including but not limited to Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Civil Rights Restoration Act of 1973, Civil Rights Restoration Act of 1987, and Americans with Disabilities Act of 1990.

Any person believing, he or she has been excluded from, denied participation in, denied the benefits of, or otherwise has been subjected to discrimination under any Yell County Special Services Center, Inc. service, program or activity (whether federally funded or not) due to that person's race, color, national origin, religion, sex, age, or disability has the right to file a complaint. Yell County Special Services Center, Inc.'s Personnel Policy governs employment-related complaints of discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the complainant and/or his/her designee as soon as possible, but no later than 180 calendar days after the alleged violation to:

Breanna Burfield, (Title VI Coordinator)

Yell County Special Services Center, Inc.

PO Box 177 Ola, Arkansas 72853

Email: bburfield@ycssc.org

Telephone: 479-489-5624 (voice/TTY 711)

Within 15 calendar days after receipt of the complaint, the Title VI Coordinator or designee will contact the complainant to discuss the complaint and the possible resolutions. Within 30 calendar days of the meeting, the Title VI Coordinator or designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille or audio tape. The response will explain the position of the Yell County Special Services Center, Inc. and offer options for substantive resolution of the complaint.

If the response by the Title VI Coordinator or designee does not satisfactorily resolve the issue, complainant and/or his/her designee may appeal the decision of the response to the Federal Transit the Administration (FTA).
Federal Transit Administration:
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590
Phone number: (202) 366-4043

Arkansas Department of Transportation
Civil Rights Officer Joanna P. McFadden (ADA/504/Title VI Coordinator)
P.O. Box 2261
Little Rock, AR 722803
Phone number: (501) 569-2298

Yell County Special Services Center, Inc. will retain a log of all Title VI complaints received by the Title VI Coordinator for at least five (5) years. The log shall include the date the complaint was filed, a summary of the allegations, the status of the complaint, and actions taken in response of the complaint.

Alternate formats of this policy (large print, Braille, audiotape) are available upon request. Please contact Breanna Burfield at 479-489-5624 (voice/TTY 711)

Click here for the Title VI complaint form.

For more information regarding Title VI / Section 504 / ADA, click here.

CIVIL RIGHTS COMPLAINT PROCEDURE

In accordance with Federal law and U.S. Department of Agriculture (USDA) Civil Rights regulations and policies, Yell County Special Services Center, Inc. is prohibited from discriminating based on:

  • Race

  • Color

  • National origin

  • Sex (including gender identity and sexual orientation)

  • Religious Creed

  • Age

  • Disability

  • Political Beliefs

  • Reprisal or retaliation for prior civil right activity (Not all prohibited bases apply to all programs).

Program information may be made available in languages other than English. Person with disabilities who require alternative means of communication for program information (e.g., Braille, larger print, audiotape, and American Sign Language) should contact the responsible State or local Agency that administers the program or USDA’s Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online at USDA Discrimination Complaint Form, from any USDA office by calling toll-free (866) 632-9992, or by writing a letter addressed to USDA.

Mail:

U.S. Department of Agriculture
Office of Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410

Email:program.intake@usda.gov FAX: (833) 256-1665

A written description of the alleged discriminatory action in sufficient details to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3207 form or letter must be submitted to USDA. The letter must contain:

  • Complainant’s Name

  • Address

  • Telephone Number